| 07/2007 - Present |
Santa Clara University
Network Services Administrator
500 El Camino Real, Santa Clara, CA 95053
Network and Groupwise administration and support. Participate
as part of the IT Network Services team to support the network systems,
users, staff and faculty of the university.
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09/2006
– 07/2007
|
ACS/City of
Santa Clara
Groupwise
Engineer
1500
Warburton Ave., Santa Clara, CA 95050
Administration
and maintenance of Groupwise email system, Installed and updated
Groupwise agents, gateways and Web Access on Windows servers,
troubleshooting of email routing and end user assistance. Managed daily
backup tapes, installation of patches on Windows servers.
User account administration in Active Directory and
eDirectory. Assisted in migration of city wide email system
from Novell Groupwise v7.02 to MS Exchange 2007. Managed
anti-virus/spam filtering services and appliances, master DNS host
account, and the RightFAX system for the city. Was
instrumental in the implementation of Dell Open Manage and assisted the
Network Services staff with general server updates and
Maintenance. Logged time, change control and service tickets
using Journyx, Elite, and TrackIT.
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07/1998
- Present
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ITSupportNet.com
Owner/Sr.
Systems Engineer/Consultant
39800
Fremont Blvd. #135, Fremont, CA 94538
Network
analysis and troubleshooting, LAN/WAN design, system integration, setup
and
deployment
of Netware and WinNT servers, design and implementation of GroupWise
&
Exchange
messaging systems, installation/configuration of FAX servers,
remote access
systems,
Internet connectivity, installation/configuration of switches, routers
and
gateways,
system installation, upgrades & maintenance, network
documentation.
Managed
technical staff, project management, budgetary planning, assisted
clients with
selection,
acquisition of equipment and interfaced with vendor support.
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04/1994
- 06/1998
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Computer
Care/InfoMatriX
VP
Technical Services, Sr. System Engineer
1525
Contra Costa Blvd., Pleasant Hill CA 94523
Network
analysis and troubleshooting, LAN/WAN design, system integration,
setup,
deployment
and support of Netware and WinNT servers, design and implementation of
GroupWise
& Exchange messaging systems, installation/configuration of
FAX servers,
remote
access systems, Internet connectivity, installation and configuration
of switches,
routers
and gateways. Performed system installations, upgrades
& maintenance, project
management
and management of InfoMatriX technical staff.
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09/1992
- 04/1994
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Swartz
Consulting
3550
Farm Hill Blvd., Suite 6, Redwood City, CA 94061
Owner/Network
Support Consultant
Provided
a variety of network support services to end users, corporate clients,
authorized
resellers,
and assisting other network consultants. I have been involved
in all stages of
network
support ranging from system design, systems analysis, implementation,
maintenance, system administration and support, including installation,
upgrades, expansion, emergency support, troubleshooting and training.
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08/1990
- 12/1992
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Librex
Computer Systems, Inc.
1140
Ringwood Court, San Jose, CA 95131
Network
Systems Administrator
Administration
of multiple server Novell network. I was given the
responsibility of
the
design of a comprehensive network upgrade plan. I
did most of the actual installation
and
configuration and was responsible for administration, maintenance and
management
of the network hardware and software systems and user support.
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05/1988
- 08/1990
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Novell, Inc.
890
Ross Drive, Sunnyvale, CA 94089
Network
Administrator / Systems Support
Administrator
for 15 Netware servers, managed remote access systems, interfaced with
Novell management, provided support for over 250 network users in
multiple buildings, performed system setup, service, and upgrades, also
assisted the facilities group with planning and execution of user and
department moves.
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